#LONDONREPRESENTS
0

Privacy Policy

At www.beardedvillainslondonchapter.com ("we", "us", or "our"), your privacy is very important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website www.beardedvillainslondonchapter.com or purchase products from us.

By using our site and services, you consent to the practices outlined in this policy.

1. Information We Collect

We collect and process the following types of personal information:

  • Personal Identification Information: Name, email address, phone number, billing and shipping address.

  • Payment Information: Credit/debit card details or PayPal (processed securely via third-party providers — we do not store your full payment details).

  • Account Details: Login credentials if you create an account.

  • Order History: Details of products purchased and order fulfilment.

  • Technical Data: IP address, browser type, device information, and cookies.

  • Marketing Preferences: Consent to receive newsletters or promotions.

2. How We Use Your Information

We use your information to:

  • Process and fulfil your orders.

  • Communicate with you about your purchase or queries.

  • Improve our website and services.

  • Send marketing emails (if you have opted in).

  • Comply with legal or regulatory requirements.

3. Legal Basis for Processing

Under the UK GDPR, we rely on the following lawful bases:

  • Contractual necessity – to process your orders.

  • Legal obligation – to meet legal and regulatory duties.

  • Consent – for marketing communications.

  • Legitimate interests – to improve our services and prevent fraud.

4. Sharing Your Data

We do not sell your data. However, we may share it with:

  • Payment processors (e.g. Stripe, PayPal).

  • Shipping providers (e.g. Royal Mail, DPD).

  • IT service providers (e.g. hosting or analytics platforms).

  • Legal or government authorities if required by law.

All third parties are required to protect your data and use it only for specified purposes.

5. Cookies

We use cookies and similar technologies to enhance your browsing experience. These may include:

  • Essential cookies for site functionality.

  • Analytics cookies to track website usage (e.g. Google Analytics).

  • Marketing cookies for targeted advertising.

You can manage your cookie preferences in your browser settings. For more detail, see our [Cookie Policy].

6. Data Retention

We retain your data only for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements. Order information is typically retained for 6 years.

7. Your Data Protection Rights

You have the right to:

  • Access the personal data we hold about you.

  • Request correction of incorrect or incomplete data.

  • Request erasure of your personal data (where applicable).

  • Object to or restrict processing of your data.

  • Withdraw consent (for marketing) at any time.

  • Lodge a complaint with the UK Information Commissioner’s Office (ICO).

To exercise any of these rights, please contact us at [insert email].

8. Security

We implement appropriate technical and organisational measures to protect your data, including SSL encryption, secure servers, and access controls.

9. Children's Privacy

Our website is not intended for children under 18, and we do not knowingly collect data from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date".

11. Contact Us

If you have questions about this Privacy Policy, contact us at:
[email protected]